Delivery, returns and cancellations
All items are shipped with Evri and I aim to send them within 1-3 days of purchase.
Prices below are for stock items and smaller bespoke orders. Larger bespoke orders may be an additional cost but this will be discussed when quoting.
If you experience any issues or delays with delivery please let me know and I'll do what I can to help.
The cost for standard delivery is £3 and should arrive within 2-4 working days.
If you require express delivery please get in touch by entering your details in the contact form below and I will get back to you as soon as possible to discuss the options available.
The cost for delivery is £15.50 and should be delivered within 3-11 working days.
To return an item please fill in your details on the form at the bottom of the page. Be sure to include your order number and reason for returning. In order to be eligible for a return you must contact me within 7 days of receipt of your item(s).
Items must be sent back in the original packaging and you as the customer are responsible for the postage cost to return an item. If you are returning from the USA any customs fees or taxes will also be deducted from your refundable amount.
The money will be refunded to you once I received the item(s) back in the original condition. If you have any questions or concerns please let me know.
Please note, you are not able to return bespoke pieces.
If there is an issue with your items or they have been damaged during delivery please contact me. Be sure to provide your order number and any other relevant information.
If you wish to cancel your order I need to know within 12 hours of purchase. Once your item has been sent out I am unable to cancel the order.
You are unable to cancel a bespoke order if I have already begun making your item(s). Please let me know within 12 hours of purchase or 2 hours if it is a rush order.
To cancel please contact me using the form below and I will get back to you as soon as I can. Please ensure your include you order number and any other relevant information.
Excellent, just what I wanted. thank you!
Absolutely gorgeous. Even better than the photos, beautifully made and also smells lovely! I needed it fairly quickly so dropped Eleanor a message and she was super helpful and made sure it arrived well in time. Would highly recommend!
Arrived quickly and smelled amazing!
Arrived in a timely manner and packaged nicely. Would recommend this shop.
Beautiful! I love it, looks better than I imagined
Beautiful product and amazing customer service! Highly recommend
I had a gorgeous baby flower crown made in custom colours for my six month old to wear at our wedding. It was beautifully made, and very comfortable for her to wear. Delivery was fast, and it was well packaged. Thank you so much!
Looks great and arrived as expected
Absolutely PERFECT for our wedding. My husband loved it and got so many compliments. It was the perfect way for him to stand out, especially with our casual wedding without ties.
So beautiful! Great quality and exactly as pictured
Shipped extremely quickly and looked amazing! Highly recommend this over a regular boutonniere. Stayed put all night and withstood many hugs!
They�re sooooo beautiful thank you so much ?
Absolutely gorgeous!! My pocket boutonni�res were made exactly to my requests and I couldn�t have asked for better! 1000/10 recommend :)
Super high quality and comfortable, love it!
Beautiful, just the pefect hair slide for my wedding day